Manager of People, Products, and Design
McKinney, TX • HireMe@ScottSchwartz.PRO • (469) 712-7183 • LinkedIn
Professional Summary
Creative and strategic UX Design Leader with over 20 years of experience in leading product design initiatives, driving digital transformation, and optimizing user experience across web and mobile platforms. Adept at managing design teams, guiding product vision, and ensuring alignment between business goals and user needs. Proven ability to mentor and develop high-performing teams, while implementing research-based and user-centered design processes to enhance product quality and improve customer satisfaction. A trusted advisor with expertise in design thinking, cross-functional collaboration, and product strategy.
Key Skills
UX Design Leadership
User-Centered, Research-Based Design
Design Thinking & Ideation
Product Vision & Roadmapping
Cross-Functional Collaboration
Mentorship & Team Development
Design Systems & Frameworks
Prototyping & Wireframing
Agile Methodologies
Stakeholder Engagement & Communication
Professional Experience
Program Manager, Experience Design Delivery
geniant | Richardson, TX (Hybrid) | 2024 – 2025
- Supported design strategy for digital products, ensuring adherence to user-centered design principles throughout the process, from research to ideation and final delivery.
- Collaborated with product managers, developers, and marketing teams to align product vision with user experience goals, resulting in enhanced visual appeal and usability of a complex SaaS solution in a highly regulated legal industry.
- Guided cross-functional teams in design, research, and prototyping, improving experiences across physical and digital spaces, contributing to over $100MM in operational savings for a major national airline.
- Spearheaded cross-functional collaboration, ensuring seamless implementation of design projects while upholding high design quality standards and fostering alignment across all teams.
PMO Manager & Digital Transformation Lead
Think Company | Philadelphia, PA (Remote) | 2022 – 2024
- Advised client executive leadership on digital transformation and data modernization strategies, aligning technology and business goals for a global consumer health company.
- Managed complex product design projects, including user research, prototyping, and user testing for digital products, ensuring design solutions were aligned with both business objectives and user needs.
- Mentored and developed project and program managers, guiding cross-functional experience design teams in support of multimillion-dollar design portfolios and fostering a culture of innovation.
- Optimized workflows and processes, reducing costs and improving program delivery outcomes while maintaining a focus on accountability, efficiency, and continuous improvement.
Vice President, Product Design & Strategy
WIECK | Plano, TX (Hybrid) | 2009 – 2022
- Directed product design strategies for global SaaS solutions, aligning design with business goals to improve user experience, increase customer satisfaction, and enhance product usability.
- Led design and development teams to refine product interfaces and implement design systems, streamlining development processes and improving overall product quality.
- Drove the creation of new product features by collaborating with product management, engineering, and client teams to ensure solutions met user needs and aligned with strategic business objectives.
- Managed client relationships, ensuring that design solutions were perfectly aligned with client goals and delivering measurable outcomes in line with business growth.
Sr. Web Designer & Project Manager
TargetScope | Plano, TX | 2007 – 2009
- Designed and built custom websites and web applications, ensuring design solutions were user-centered and aligned with client goals for branding and functionality.
- Managed multiple client projects, delivering high-quality websites on time and within budget, while collaborating with cross-functional teams to ensure a seamless execution process.
- Advised clients on website and branding strategy, ensuring visual design aligned with their overall business objectives and target audience needs.
Design Manager
HRsmart | Richardson, TX | 2006 – 2007
- Led the design and development of user interfaces for web applications, collaborating closely with product managers and engineers to align design solutions with product requirements.
- Managed design projects, ensuring all user interface and user experience design elements were integrated and optimized across HRsmart’s suite of digital products.
- Worked with cross-functional teams to ensure brand consistency and deliver digital solutions that enhanced usability, resulting in increased user adoption and satisfaction.
Graphic & Web Designer
Pursuant Group | Plano, TX | 2003 – 2005
- Designed and built web applications and websites for universities and nonprofit clients, focusing on user experience and responsive design to meet diverse audience needs.
- Created branding strategies and online fundraising campaigns, ensuring visual and functional consistency across digital platforms.
- Advised clients on web and branding strategy, creating and presenting design solutions that enhanced brand identity and maximized campaign effectiveness.
Military Officer
U.S. Army Reserve | USA & Afghanistan | 1999 – 2017
- Led teams of up to 200 people through complex, high-pressure projects and programs, ensuring operational efficiency and the successful delivery of critical, mission-driven initiatives.
- Designed and implemented large-scale training programs for 1,000+ personnel, enhancing team performance, operational readiness, and efficiency for complex, high-stakes projects.
- Spearheaded logistics operations supporting 1,000+ soldiers, optimizing resource allocation and delivery across a country’s regional area, ensuring mission success under challenging conditions.
Education
Bachelor of Arts – Stephen F. Austin State University, TX
Major, Graphic Design • Minor, Military Science
Diploma – U.S. Army Engineer Officer School, MO
Team Operations & Development, Organizational Leadership
Certifications & Training
IBM Enterprise Design Thinking Practitioner, 2024
Certified Scrum Product Owner (CSPO®), 2024
Certified ScrumMaster (CSM®), 2024
Certified Product Manager (CPM®️) Course, 2022
Certified Associate in Project Management (CAPM®) Course, 2019
Project Management Professional (PMP®) Course, 2012
Achievements Highlight
UX Design Leadership: Led product design teams through end-to-end design processes, enhancing digital product usability and ensuring alignment with business goals.
User-Centered Design: Implemented design thinking principles to improve user experience, resulting in higher user satisfaction and engagement across digital platforms.
Cross-Functional Collaboration: Fostered collaboration between design, product, and engineering teams, ensuring seamless integration of design solutions into the development process.
Team Development: Mentored design teams, nurturing creativity and innovation while ensuring professional growth and skill development.
I am currently seeking new opportunities in UX Design Leadership, Product Design Management, or Strategic Design. Let’s connect and explore how I can help drive exceptional user experiences at your organization.